Volkswagen Group Financial Services

The activities in the Financial Services Division cover the Volkswagen Group’s dealer and customer financing, leasing, banking and insurance activities, fleet management and mobility services. The division comprises the financial services activities of Volkswagen Group Mobility (formerly Volkswagen Financial Services), Scania, International (formerly Navistar) and Porsche Holding Salzburg and also extends to the contracts concluded by our international joint ventures.

There was high demand for the products and services of the Financial Services Division in the 2024 fiscal year. The number of new financing, leasing, service and insurance contracts signed worldwide amounted to 11.1 million contracts. Since January 1, 2024, other types of insurance contracts have been taken into account; the number of contracts as of December 31, 2023 has been adjusted. The ratio of leased and financed vehicles to Group deliveries (penetration rate) increased to 34.1 (32.8)% in the Financial Services Division’s markets in the reporting year. The total number of contracts stood at 28.5 (28.1) million on December 31, 2024.

In Europe/Other Markets, 7.9 million new contracts were signed. The total number of contracts at the end of the reporting year was 20.4 (20.1) million, putting it above the figure for December 31, 2023. The customer financing/leasing area was responsible for 7.3 (7.1) million of these contracts.

The number of new contracts signed in North America amounted to 1.5 million in fiscal year 2024. At 4.3 (4.1) million, the number of contracts as of December 31, 2024 was higher than at the end of the previous year. The customer financing/leasing area recorded 1.7 (1.6) million contracts.

In the South America region, 0.9 million new contracts were concluded in the reporting year. Compared with December 31, 2023, the total number of contracts at the end of the reporting year rose to 1.7 (1.4) million, of which 0.7 (0.6) million were related to the customer financing/leasing area.

The number of new contracts signed in the Asia-Pacific region in 2024 amounted to 0.8 million . At the end of December 2024, the total number of contracts stood at 2.2 (2.5) million. The customer financing/leasing area was responsible for 1.2 (1.5) million of these contracts.